At Rubber Duck Cars Ltd, we aim to provide a high standard of service to all our customers. If you are unhappy with our service, we want to hear about it so we can put things right.
You can contact us in the following ways:
We will acknowledge your complaint within 3 working days and aim to resolve it within 8 weeks. If we cannot resolve your complaint, we will explain why and let you know what further options are available to you.
If you are not satisfied with our final response, you may be entitled to refer your complaint to the Financial Ombudsman Service.