We use humans to value your car
Car valuation websites often over promise to get your enquiry – which is why our competitors consistently find excuses to knock money off the value they initially offer you, or promise you a fortune to get you to list on their “auction”, or simply don’t offer you enough in the first place.
After we agree a price we use a common sense approach when we see the car and won’t be looking for any excuse to reduce the price we’ve offered like our competitors do. Just describe your car as honestly as you can, and we’ll give you the best price we can.
We pride ourselves on being nice, straight forward people to deal with, and we don’t charge fees.
If you live in the North East and want to sell your car, we can help. We offer a no obligation quotation service and free collection; simply input your details on our main page and follow the quick easy steps. We value your car based on your description and it isn’t a computer that values your car, but a motor industry professional with years of experience.
We use a common sense approach, so unlike our competitors if you’ve described your car honestly and have missed something minor – we won’t use it as an excuse to reduce the value you receive. Mistakes do happen, so if you’ve missed something that is more serious that’s no problem either, but we may have to reassess the price we’ve offered you. We are easy and reasonable people to deal with, and don’t forget – there’s no obligation to sell to us!
We can collect from your home or place of work, at a time of your choosing and we pay you by instant bank transfer. If you’d rather, you can come to us at one of our offices instead.
Instead of completing the online form, why not call us and speak with one of our friendly experts. We’re available every day between 9:30am and 6pm on 0191 413 1234.
If you have a settlement figure, that’s no problem – we can take that into consideration regardless of whether you’ve got equity or negative equity.
If you’ve got a plate that needs transferring from your car we can assist with that too. If your car has a fault just let us know – we can still buy it!
We can buy any car, and we will buy any car – and we pay more than our competitors – with prices guaranteed for 7 days! Sell your car to us quickly, easily and hassle free.
Frequently Asked Questions
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You can come and visit us at our showroom in North Shields without an appointment between 9:30am and 6pm, Monday-Friday. Saturday 9:30-4:30 and Sunday from 11am-3pm. You can input your details on our website 24 hours per day, and we’ll get you a price for your car as quickly as we can. We can also come to you – we’re flexible around appointments and are happy to visit your home or place of work at a time that suits you.
We will text and email you your valuation. We may also call you if we need further information from you, or if we have a buyer already for your type of car. We have ready buyers for a lot of makes and models , meaning we can offer you more for your car.
We send money via the Faster Payments service. Usually the funds hit instantaneously, but sometimes take up to 20 minutes. Unlike our competitors who hide up to £100 of fees in their small print, we charge absolutely nothing on any cars sold to us, and even same day payments don’t incur fees!
We assume the car hasn’t been in any major accidents, and that it isn’t a write-off.
We assume the car isn’t an import, and that it is Right Hand Drive, that it hasn’t been used as a taxi, driving school car, police/emergency vehicle, courier or private hire; and that it hasn’t had any motability adaptations.
If any of these are the case and you don’t tell us, the value would be reduced when we do our final checks before purchase – so please let us know.
We can still buy these vehicles, but we need this information up front. You can text or email us back after we’ve been in touch,
The V5 document. This must be in your name or in the name of a direct family member who lives at the same address.
Photo ID – either a passport or driving licence. (If it’s a passport we’ll need proof of address too).
Service History for the car.
Both keys. (Unless you’ve told us otherwise)
Bank details. So we can pay you for your car. The account has to be in the name of the registered keeper, or a direct family member living at the same address.
Valid “in date” Finance settlement letter. If you have outstanding finance on the car.
Locking wheel nut tool, if your car has locking wheel nuts.
You can call us on 0191 413 1234, or email peter@rubberduckcars.com
We like to take a common sense approach to buying your car. If you’ve missed something minor we try our best not to re-adjust the value we’ve offered you. We also won’t reduce the price by any more than it would cost us to rectify the damage you’ve missed.
We pay you the difference and settle the finance with the finance company directly. We will send you proof of this. If you owe more than the car is worth, you can pay us the difference and we’ll take care of the settlement in house.
We can buy a car with a private plate on, but if you want to keep it you’ll have to put it on retention prior to selling it to us. We need the V5 document, which usually takes a few days to arrive if you use the DVLA’s online service. We can’t purchase your car or pay you for it without the V5 document, so please bear this in mind.
Yes you can – we’d love to buy your car even if it isn’t currently taxed, and we can collect it too to make life easier.
We sell some of the cars retail, to the general public, and sell others to our extensive network of contacts within the motor trade.
Yes, we will need you to bring along the following:
- A form of photo identification for the person bringing the car.
- Letter signed from the company director giving authorisation for that person to sell on their behalf.
- Company account details e.g. bank paying in book or company bank statement.
- One form of identification for the business address.
- Both sets of car keys if available.
- All service history and MOT certificates if available.
- V5 logbook/registration certificate registered in the company’s name and address.
Further documentation may be required, however you will be advised of this prior to visiting your local branch.
Of course. We’d prefer to speak with you about this, so give us a call or email peter@rubberduckcars.com.
Sure, but we’ll need a few more things from you:
Photo ID – Passport/Driving License
A recent proof of address for the registered keeper which much match the address on the V5.
We need to pay to the registered keeper’s UK bank account, so we’ll need proof of the account details.
Plus we need photo ID for the person who we’re dealing with.
The price we offer you is dependent on the information that you have provided about your car. We try to be as accurate as possible, but until we have seen your car we cannot offer you a final price, so the valuation we provide prior to viewing is not a contract.
If there are any differences between your car and the description you provided, or upon viewing we consider that its value is affected by its condition or history, or there are any unusual features or modifications, which we weren’t made aware of, the price that we offer may differ from the original valuation.
We aim to buy your car for a fair price that makes you want to sell to us, and recommend your family members and friends.
You can call us, or email peter@rubberduckcars.com
That’s fine, please bring along an in-date settlement figure from your finance company and we will settle the finance and pay you the difference.
We can only purchase vehicles from those that are the registered keeper. You can sell on behalf of someone, but we’d need to pay them directly. You can sell on behalf of a direct family member with their permission providing you live at the same address.
That’s no problem, just make sure you bring along proof of your current address.
